Fi Fight
There are some industries where poor customer service is practically expected, and the notion of having a good experience with a company is all but laughable. Cable television providers are kind of the classic example of this, and although living in Toledo most of my life meant dealing with a local company rather than the big national cable providers, the said company in Toledo is a putrid puddle of acidic excrement that has helped me empathize with people who constantly struggle with big-name cable providers.…